Open Question: i work at a call center, is there a way to block the recording?
January 10th, 2010
No comments
I work at a call center were a bunch of stupid people call in that get lured into memberships with a $50 gift card, free gas or cash back. They call me to cancel these memberships. some of them I'd like to tell them stuff that's not scripted. Is there some hardware that I can put between my headset and the phone that will block the digital recordings, yet lets the customer and I speak?
Categories: News Call Center, Cancel, Digital Recordings, Gift Card, Hardware, Headset Phone, Open Question, Scripted, Stuff, Stupid People




